Muketha, G.M., A.A.A. Ghani, M.H. Selamat and R. Atan, 2010. A survey of business process complexity metrics. Inform. Technol. J., 9: 1336-1344. CrossRef  |  Direct Link  |   Muketha, G.M., A.A.A. Ghani, M.H. Selamat and R. Atan, 2010. Complexity metrics for executable business processes. Inform. Technol. J., 9: 1317-1326. CrossRef  |  Direct Link  |

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The situational factors that affect the software development process: Towards a comprehensive reference framework Information and Software Technology Complexity metrics for executable business processes. Information Technology Journal Vol. 9, Issue 7, 1317, 2010 A survey of business process complexity metrics. Information Technology Journal Vol. 9, Issue 7, 1336, 2010