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Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan’s network communication equipment manufacturing industry Expert Systems with Applications Vol. 38, Issue 8, 9674, 2011 |
A new importance–performance analysis approach for customer satisfaction evaluation supporting PSS design Expert Systems with Applications |
Using modified IPA to evaluate supplier’s performance: Multiple regression analysis and DEMATEL approach Expert Systems with Applications |
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Identifying core control items of information security management and improvement strategies by applying fuzzy DEMATEL Information & Computer Security Vol. 23, Issue 2, 161, 2015 |
Rural revitalization: sustainable strategy for the development of cultural landscape of traditional villages through optimized IPA approach Journal of Cultural Heritage Management and Sustainable Development Vol. ahead-of-print, Issue ahead-of-print, , 2021 |
Site selection of supermarket based on DEMATEL 2009 16th International Conference on Industrial Engineering and Engineering Management |
Using the Integrated Kano–RIPA Model to Explore Teaching Quality of Physical Education Programs in Taiwan International Journal of Environmental Research and Public Health Vol. 17, Issue 11, 3954, 2020 |
Reform of Chinese Universities in the Context of Sustainable Development: Teacher Evaluation and Improvement Based on Hybrid Multiple Criteria Decision-Making Model Sustainability Vol. 11, Issue 19, 5471, 2019 |
Using Modified IPA to Improve Service Quality of Standard Hotel
in Taiwan Journal of Service Science and Management Vol. 07, Issue 03, 222, 2014 |
How to cite this article
Hsiu-Yuan Hu, Yu-Cheng Lee and Tieh-Min Yen, 2009. Amend Importance-Performance Analysis Method with Kano’s Model
and DEMATEL. Journal of Applied Sciences, 9: 1833-1846.
DOI: 10.3923/jas.2009.1833.1846
URL: https://scialert.net/abstract/?doi=jas.2009.1833.1846
DOI: 10.3923/jas.2009.1833.1846
URL: https://scialert.net/abstract/?doi=jas.2009.1833.1846