Alicia Tang Yee Chong
Department of Computer Science and Information Technology
University Tenaga Nasional, KM-7, Jalan Kajang-Puchong, 43009 Kajang, Selangor, Malaysia
Nor`ashikin Ali
Department of Computer Science and Information Technology
University Tenaga Nasional, KM-7, Jalan Kajang-Puchong, 43009 Kajang, Selangor, Malaysia
Hajar Mat Jani
Department of Computer Science and Information Technology
University Tenaga Nasional, KM-7, Jalan Kajang-Puchong, 43009 Kajang, Selangor, Malaysia
ABSTRACT
It is inevitable that everyone is demanding for good services from any organization we deal with. The emerging of Internet technologies encourages these companies to take advantage of this cutting-edge technology to restructure their entire operations for ensuring improved services and increased productivity and revenues. Hospital is one such service-oriented as well as expertise-oriented organization that required the adoption of Internet technology. In meeting the increasing demands of improved healthcare in Malaysia, it is expected that the nations are demanded for a more virtual, more integrated, and more efficient healthcare delivery system. Malaysia is to be a nation of healthy individuals, families and communities, through a healthcare system that is efficient and technologically appropriate and consumer friendly, with emphasis on quality and respect for community participation towards an enhanced quality of life. All can only be realized with the present of Internet for the electronically capturing, storing, dissemination and processing of large volume of hypertexts and multimedia contents. It is hoped that this research will invite more parties be it the Government funded hospitals or the privately owned specialist centers to adopt the necessary technologies and to help to transfer Internet technology into healthcare sectors so as to meet the increasing demands of improved healthcare services in Malaysia. The aim of this paper is to discuss and to present the required Internet infrastructure and info structures for hospitals adoption. The paper will describe the Internet technologies that would support the effective implementation of customer-centric information system for the patients. The paper will also identify and address the implementation issues in this regard. The paper concludes with a general Internet-based services model for hospitals in Malaysia and other hospital around the world.
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How to cite this article
Alicia Tang Yee Chong, Nor`ashikin Ali and Hajar Mat Jani, 2003. Implementation of Internet Technology in Malaysia`s Hospitals: Infrastructure and Info-structures Required. Information Technology Journal, 2: 5-12.
DOI: 10.3923/itj.2003.5.12
URL: https://scialert.net/abstract/?doi=itj.2003.5.12
DOI: 10.3923/itj.2003.5.12
URL: https://scialert.net/abstract/?doi=itj.2003.5.12