Research Article
Assessment of TQM Practices in a Malaysian Multinational Mobile Phone Manufacturing Company: Workers` Perspective
Faculty of Management, Multimedia University, 63100 Cyberjaya, Malaysia
A. Solucis Santhapparaj
Faculty of Management, Multimedia University, 63100 Cyberjaya, Malaysia
Sharon Bains
Faculty of Management, Multimedia University, 63100 Cyberjaya, Malaysia