Research Article
Integrate Kano`s Model and IPA to Improve Order-Winner Criteria: A Study of Computer Industry
Department of Technology Management, Chung-Hua University, 707, Section 2, WuFu Road, HsinChu, Taiwan 300, Republic of China
Cheng-Chien Cheng
Graduate Institute of Technology Management, Chung-Hua University, 707, Section 2, WuFu Road, HsinChu, Taiwan 300, Republic of China
Tieh-Min Yen
Graduate Institute of Technology Management, Chung-Hua University, 707, Section 2, WuFu Road, HsinChu, Taiwan 300, Republic of China