Information Technology Journal1812-56381812-5646Asian Network for Scientific Information10.3923/itj.2012.1544.1552SharmaGajendra BaoXi QianWang 1120121111Electronic government or e-government provides the convenience and availability
of government services and information to public. The study of e-government is
focused primarily on government information online, public service delivery online
and on the attitudes and implication patterns of people. e-government can provide
important insights into bureaucratic reform, political development, the policy-making
process and the role of civil servants in information societies. The purpose of
this study is to investigate formation of effective e-governance and its influence
on public attitude, public service delivery and bureaucratic reform. A conceptual
framework of e-government was developed based on literature survey to highlight
a fully functional e-government. The study of e-government, using an institutional
perspective, provides an opportunity to observe the collision of stable practices
and traditions with technological innovations, experiments and flexibility allowed
to bureaucrats for smooth functioning of e-governance. e-government has the potential
to build better relationships between government and the public by making interaction
with citizens smoother, easier and more efficient.]]>Bhuiyan, S.H.,2011285465Blok, de J., A. Pool and J.G.M. Keesom,2010Pages: 135.Pages: 135.Burt, R.S.,2005Pages: 279Pages: 279Clark, C., R. Johnson and J. Mercer,20002000pp: 191-210pp: 191-210De Bruijn, J.A.,2007Pages: 122Pages: 122Chung, I.,20072007Fang, Z.,200210122Foley, P. and X. Alfonso,200987371396Fountain, J.E.,20072007Fountain, J.E.,2001Pages: 264Pages: 264Fountain, J.E.,19981998pp: 85-111pp: 85-111Gajendra, S., Q. Ye, W. Sun and Q. Lu,20128223241Gajendra, S., W. Sun and Q. Lu,201110499510Gajendra, S. and W. Sun,20102010pp: 431434Gajendra, S., W. Sun and Q. Ye,20109524534Garson, D.G.,2006Pages: 541Pages: 541Gefen, D., E. Karahanna and D.W. Straub,2003275190Gil-Garcia, J.R. and I.J. Martinez-Moyano,200724266290Goodsell, C.T.,20044th Edn.,Pages: 208Pages: 208Harris, B.,20002000Hiller, J. and B. France,20012001ICMA,20022002Jing, Y. and E.S. Savas,200969S101S107Jorgensen, T. and B. Bozeman,200246381Kettl, D.F.,2002Pages: 204Pages: 204Layne, K. and J. Lee,200118122136Hui-Ying, L., Y. Qiang and G. Sharma,20102010pp: 3339McKnight, D.H., V. Choudhury and C. Kacmar,200213227359Morgeson, F.V. and S. Mithas,200969740752Nahapiet, J. and S. Ghoshal,199823242266Nee, V. and P. Ingram,19981998pp: 19-43pp: 19-43Pavlou, P.A.,2003769103Putnam, R.,1994Pages: 258Pages: 258Raney, B.F.,20002000Qiang, Y. and G. Sharma,20092009pp: 109118Rossel, P. and F. Matthias,20072007pp: 399407Sachdeva, S.,20082008Sclar, E.D.,2001Pages: 208Pages: 208Sharma, G. and Y. Qiang,201012935Sharma, G., Y. Qiang and W. Sun,20102010pp: 367372Silverstone, R.,2007Pages: 215Pages: 215Steenhuisen, B.,20092009TAF,20072007Thompson, D.,19991999pp: 35-42pp: 35-42Trinkle, S.,20012001Van Slyke, C., F. Belanger, F. and C. Comunale,2004353249Von Weizsacker, E.U., O.R. Young and M. Finger,2005Pages: 414Pages: 414West, D.M.,20062006West, D.M.,2004641527Atkinson, R.D. and C. Daniel,2008pp: 137-145pp: 137-145